Fast, tracked, and on us at €60.

Last updated: May 2026

Where we ship

We currently ship to addresses in the European Union. The exact destinations and delivery options available for your address are shown at checkout. We do not ship to the United Kingdom or outside the EU at this time — sign up to the newsletter on the homepage to hear when that changes.

Processing time

Orders placed before 2pm CET on a business day are typically packed and handed to the carrier the same or next business day. Orders placed on weekends or public holidays go out on the next working day.

Delivery times

Estimated transit time once your order has shipped:

• Spain: 2–3 business days
• Rest of EU: 3–5 business days

These are estimates from the carrier, not guarantees. Weekends, public holidays, weather, carrier delays, and address issues can add time. Around peak periods (Black Friday, Christmas) deliveries can take a couple of extra days.

Shipping costs

• Standard shipping: €3.95 flat per order.
• Free shipping on orders over €60 and on every active subscription order.

Taxes and any other charges that apply to your destination are shown at checkout before you complete your order, so there are no surprise fees on delivery.

Tracking

As soon as your label is generated you'll get a confirmation email with a tracking link. Tracking can take 12–24 hours to start updating once the carrier picks the parcel up.

Address changes

Check your address carefully before placing an order. If you spot a typo, email us as soon as possible and we'll try to fix it. We cannot promise an address can be changed after an order has been picked or shipped. If a parcel is returned to us because the address was wrong, we'll contact you to arrange reshipment at your expense.

For a future subscription order, update your shipping details in your account before the order processes.

Undeliverable or uncollected packages

If a package is refused, uncollected, or returned to us because the address was incorrect, we will contact you to arrange reshipment. Any original shipping costs and return fees may be deducted from the refund or charged before the parcel is sent again.

Damaged, lost, or stuck packages

If your order arrives damaged, tracking hasn't moved for 10+ business days, or a package is marked delivered but missing, get in touch and we'll make it right under our Refund Policy. Free replacement, store credit, or refund — your call. Photos are helpful for damaged or incorrect items.