Save 20%. Skip whenever. Cancel in two clicks.

Last updated: May 2026

How it works

• Every subscription ships every 4 weeks — one box is a 4-week supply, so there is nothing to configure.
• We charge your saved payment method automatically and ship every 4 weeks until you skip, pause or cancel.
• You get 20% off every subscription order plus free shipping.
• You'll get a reminder email 3 days before each renewal so nothing is a surprise.

Cancelling

Cancel anytime, with no fees, in two ways:

• Open your account portal — we'll email you a one-time code, no password needed — then click Cancel subscription.
• Or email support@trynubs.com with your order email and we'll cancel within 1 business day.

Every order confirmation email also includes a one-click link straight to your subscription — the fastest way in.

Cancelling stops future renewals. It does not cancel an order that has already been billed and processed — that order will still ship.

Skip or pause

Manage everything from your account portal — skip the next shipment, pause for as long as you want, change flavor or quantity, or move your next delivery date. Make changes up to 24 hours before your renewal date so we don't process the next order first.

Pricing & changes

Your subscription locks in the discounted price at the time you signed up. If we ever need to change the price of an active subscription, we'll email you at least 30 days in advance and you can cancel before the new price applies.

Failed payments

If your card fails (expired, declined, etc.), we'll retry a few times over the following days and email you so you can update your card. After several failed attempts the subscription pauses automatically.

Refunds & right of withdrawal

Subscription orders are covered by our standard satisfaction policy. EU customers also keep their statutory 14-day right of withdrawal on each individual renewal — though as ingestible products, opened pouches can't be returned for safety reasons. If something arrives damaged, incorrect, or with a quality issue, contact us within 30 days. Full details in our Refund Policy.